Frequently Asked Questions

Registration

How do I register for the conference?
Register online at https://na.eventscloud.com/ereg/index.php?eventid=741058& 

What is the registration fee for the conference?
The early bird registration rate is $625 if registered by October 31, 2023. The standard conference registration rate is $648 beginning November 1, 2023.

Is a Day Pass rate available?
Yes, a day pass rate of $449 is available for either Thursday, February 15 OR Friday, February 16.

Does the conference registration fee include the pre-conference session?
No, pre-conference registration is an additional fee.

Do I need to register for the full conference in order to register for a pre-conference session?
Yes, you need to purchase a full conference registration first in order to register for the pre-conference session.

How do I register for a pre-conference session?
You can register for the pre-conference session in the Agenda section of the online registration form.

Does Beyond School Hours offer group discounts?
Yes. We offer a discount of 10% for groups of 10 or more attendees. The discount will be applied automatically in the online registration process. Your group must retain 10 or more attendees for this discount to be applicable.

What does the registration fee include?
Each full conference attendee registration includes access to: 9 workshops (chosen from approximately 125 titles, many offered twice), 3 general sessions and keynote speakers, site visits and excursions (space limited; pre-registration required), opening reception, exhibit hall of the latest products and services, networking and special programming, as well as the option to register for the special pre-conference leadership institute (additional fee & pre-registration required). The registration fee also includes meals as follows: hors d’oeuvres and beverages at the opening reception (Wednesday), continental breakfasts (Thursday, Friday and Saturday) and plated lunches (Thursday and Friday).


Payment

What are the payment options?
We accept Visa, MasterCard, Discover, American Express, Checks, and Purchase Orders. If paying by credit card, select the Registrant Type, Attendee – Credit Card Payment. If paying by check or PO, select the Registrant Type, Attendee – PO and/or Check Payment

What is the Purchase Order payment process?
In order to pay with a Purchase Order, a copy of the PO will need to be faxed to 
856-533-1601 or emailed to BSH@foundationsinc.org – attention BSH – Accounts Payable. You can access your invoice by clicking on the invoice link in your confirmation email or by logging into https://na.eventscloud.com/ereg/index.php?eventid=741058& 

What is the deadline to complete a Purchase Order payment?
If paying by Purchase Order (PO) or check, payment is due within 30 days of your registration date. If Foundations does not receive payment after 30 days of your registration date, your conference registration will be cancelled (no exemptions). No purchase orders can be taken after December 31, 2023. New registrations made after December 31, 2023 must be paid in full by credit card.

If you are taking advantage of the early registration rates, please note that while registering with a Purchase Order will hold your place, payment must be made in full by the early registration deadline (October 31, 2023) in order to secure the discounted registration rates. If payment is not received by the respective deadline, then the prevailing registration rate will apply.

Where do I mail my check?
Send payments to Foundations, Inc., 701 East Gate, Suite 300, Mt. Laurel, NJ 08054, Attention: BSH – Accounts Payable.


Lodging/Travel

Do I have to make my own hotel reservation?
Credit Card Payments: Yes. If paying by credit card go to https://book.passkey.com/event/50533005/owner/107/home to receive the special conference rate of $259 plus applicable taxes per night for a standard room.

All hotel rooms booked from January 1, 2024, or later must be paid by credit card through the Hilton New Orleans Riverside link: https://book.passkey.com/event/50533005/owner/107/home 

If you call the hotel to make your reservation, remember to request the GROUP rate for the FOUNDATIONS, INC. Beyond School Hours Conference.

What is the room rate?
The special BSH conference room rate for the Hilton New Orleans Riverside is $259 plus applicable taxes per night for a standard room. There are no resort fees. The per night incidental hold is $25.

When is the deadline to make my hotel reservation?
The deadline to make all hotel reservations is January 22, 2024. However, space at the Hilton New Orleans Riverside is available on a first-come, first-served basis so registering early is strongly recommended.

Do I need to make my own travel arrangements between the airport and the hotel?
Yes. You may want to make reservations with a taxi or shuttle service to and from the airport. The Hilton New Orleans Riverside recommended provider is American Luxury Limousines.

Does the Hilton New Orleans Riverside accept tax exemption forms?
In order to receive tax-exempt status, your organization must be tax-exempt in the state of Louisiana. At check-in, guests must present the tax-exempt letter and pay by a company check or credit card. It is not valid if they pay by personal check, credit card or cash. The letter must be presented at time of check-in so the applicable taxes will be removed from your folio before your departure.

Please note: if your company is eligible for tax exemptions, you must reserve your room directly with the hotel: https://book.passkey.com/event/50533005/owner/107/home

Does the Hilton New Orleans Riverside place an authorization hold on the credit card I use for my reservation?

The Hilton New Orleans Riverside places a one night deposit on the card upon booking the reservation. Guests have until 72 hours prior to their arrival to cancel their reservation. 


Cancellations and Substitutions

What is the refund policy?
Conference Registration – PO/CHECK and CREDIT CARD Payments are refundable (less a processing charge of $75 per registration) when written notice of cancellation is received by December 31, 2023. Registration can be cancelled by emailing notice to bsh@foundationsinc.org and indicating your name, organization, and phone number in the body of the email. Cancellations received after December 31, 2023 are non-refundable; however, substitutions are welcome in lieu of cancellation anytime.

Hotel Reservations – PO and/or CHECK Payments are refundable (less a processing charge of $75 per reservation) when written notice of cancellation is received at least 72 hours prior to check-in time and date. For any additions, deletions, cancellations, and/or substitutions, please contact Foundations, Inc. at 888-977-5437 or email bsh@foundationsinc.org. DO NOT contact the Hilton New Orleans Riverside.

Hotel Reservations made through Hilton – CREDIT CARD Payments can be changed or cancelled by logging into your reservation at: https://book.passkey.com/event/50533005/owner/107/home . All refunds for hotel rooms are subject to the rules and regulations set forth by the Hilton New Orleans Riverside.

If I cancel my Beyond School Hours registration, does that automatically cancel my hotel reservation?
Credit Card Payments: No, you will need to cancel your hotel reservation at: https://book.passkey.com/event/50533005/owner/107/home  . All refunds for hotel rooms are subject to the rules and regulations set forth by the Hilton New Orleans Riverside.

PO and/or Check Payments: Yes, if you cancel your BSH registration, your hotel reservation will be cancelled as well. All refunds are subject to the Beyond School Hours Conference Refund Policy and the rules and regulations set forth by the Hilton New Orleans Riverside.

How do I register a substitute if I or someone from my group can no longer attend the conference?
You must log into your account on https://na.eventscloud.com/ereg/index.php?eventid=741058& by clicking on the Modify Registration link. Once you are logged in, click on Attendee Information if you are the only attendee. 


Miscellaneous Questions

Can I bring my spouse and/or guest?
No.  A spouse/guest must register and pay the full BSH conference fee in order to participate in any aspect(s) of the conference, including pre-conference sessions, site visits, off-site excursions, workshops, panel discussions, keynote addresses, the exhibit hall, receptions, breakfasts, lunches, or any other conference-related event.

Can I bring my children/minors?
No. Due to insurance liability issues, children/minors are not permitted to attend any Beyond School Hours conference activities, including pre-conference sessions, site visits, off-site excursions, workshops, panel discussions, keynote addresses, the exhibit hall, receptions, breakfasts, lunches, or any other conference-related event.

How will I get my badge?
To obtain your conference badge you must check in at the Beyond School Hours registration desk on site at the Hilton New Orleans Riverside.

Do I have to wear my badge throughout the conference?
Yes. Your badge must be worn and visible throughout the entire BSH conference in order to attend any/all conference activities, including pre-conference sessions, site visits, off-site excursions, workshops, panel discussions, keynote addresses, the exhibit hall, receptions, breakfasts, lunches, or any other conference-related event.

May I pick up badge(s) for my colleagues?
No, our policies require that all attendees check in and pick up their own badges personally.

What is the conference attire?
We encourage our attendees to feel as comfortable as possible. Most guests wear business casual attire.

Can I get Continuing Professional Education Credit for sessions attended at BSH?
Attendance at the Beyond School Hours Conference provides the potential for up to 14.75 total credit hours, calculated as 11.25 potential hours at workshop sessions + 3.5 potential instructional hours at the Pre-Conference Leadership Institute (extra fee applies for pre-con).

Many states accept Beyond School Hours session attendance for continuing education credit.  Use the form provided in our conference guide to obtain signatures from your presenters then submit to your particular state or entity for approval.